Home Introduction and setup 360Messenger Architecture

360Messenger Architecture

Last updated on Jun 11, 2026

360Messenger is a WhatsApp automation platform that allows you to connect your WhatsApp to applications, websites and business systems via API.

In simple terms:

360Messenger sits between WhatsApp and your application, allowing you to send, receive and manage messages automatically.

Overall architecture:

Your WhatsApp

360Messenger

API

Website, CRM, ERP, store or custom software


Key features:

  • Send text messages

  • Send photos, videos, files and PDFs

  • Receive messages via Webhook

  • Manage contacts

  • Manage groups

  • Create autoresponders

  • Connect to WordPress

  • Connect to WooCommerce

  • Connect to WHMCS

  • Develop custom software with API

Who uses it?

1- Online stores

2- Hosting companies

3- Digital marketing agencies

4- PHP and Laravel developers

5- Companies that want to connect their CRM to WhatsApp


Difference with the official Meta API

The official Meta API (such as 360dialog, WATI or Bird) requires: WABA ,Business Verification, Template Approval. But 360Messenger usually works by connecting the WhatsApp number directly via QR Code and is faster to set up.

Practical example

Suppose a customer places an order on the site:

Place an order

WooCommerce

360Messenger API

Customer WhatsApp:

"Your order was placed successfully."


So we can say:

360Messenger is a WhatsApp API and automation platform for connecting WhatsApp to business applications and processes.